DATA PROTECTION

LE CÉLESTE realizes that privacy is important and therefore informs you about how we collect, use and disclose data. “Personal Data” are data that identify you as an individual or relate to an identifiable individual.

LE CÉLESTE complies with the General Data Protection Regulation EU 2016/679 as well as with the National Data Protection legislation. Explains the information we collect when visiting or making a reservation with us and how we use them so that your rights are always respected.

LE CÉLESTE is a vacation rental situated in Greece.

Address: EO Zakinthou Keriou 278, Lithakia 29092, Zakynthos, Greece

Tel: +30 697 025 8868

WHAT PERSONAL DATA WE COLLECT

By making a direct reservation or using our services and upon your check-in we may ask you to give us certain personal information such as your full name, identity card, passport, physical and email address, credit card number, telephone number, registration, payment details etc.

We may also collect information on an ongoing basis by visiting our website through Google Analytics on what pages you access, visit or any information about your use of our site, pages viewed, the website from which you came to ours, changes you make to information you have given us and your transactions by the use of cookies.

CHILDREN’S DATA

Our website is not for children under 16 years of age, and we do not knowingly collect information from children to sell or promote our services.

PERSONAL DATA

We process your personal data in compliance with EU Regulations for the following reasons:

1. To make a contract

• To carry out our obligations to any contractual agreements between us and services that you may request from us

• To make a reservation,

• To make your check-in

• To make your payment

• To make your reservation for events

• To process your participation in tours

2. For our legal obligations

• Filling tax, accounting and reporting obligations.

3. For our legitimate business interests (and third party)

• legitimate interest is when we have a business or commercial reason to use your information.

• For customer service and support,

• For responding to your requests,

• For improving the security and usability of our website and services,

• For satisfaction surveys,

• For making transactions,

• For informing you of our services and offers,

• For operating CCTV systems to prevent illegal actions, to protect you and our staff and our property

4. You have given us your permission.

Subject to a valid permission you have freely given to us the lawfulness of such processing is based on that permission.

SHARING YOUR DATA

By performing our contractual and legal obligations your personal data may be given to different service providers and suppliers. Those are bound by Data Processing Agreements, and they have to safeguard confidentiality and data protection according to the data protection law.

Those may be:

• Financial and business advisors

• External auditors and accountants

• External legal consultants

• Information technology companies

• Outsourcing services companies

• Cloud providers

• Marketing Companies

• Third parties you have used to contact us

• Card payment companies

• Travel Agencies

• Law enforcement agencies

DATA TRANSFERRING OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Your personal data may be transferred to third countries for a legal or contractual obligation or because you have freely given us your permission. Processors in third countries are obligated to act according European data protection laws and to provide safeguards to the transfer of your data in accordance with GDPR Article 46.

DATA RETENTION

We will store and process your Personal Data for the time of our relationship with you, and for as long as its needed for contractual and legal obligations.

Data will be deleted when:

• When there is no more need for the purposes for which they were collected and processed

• Upon your request or objection and only if there are no overriding legal grounds requiring LE CÉLESTE to maintain them

• When needed to comply with our legal obligations

• If were based on your permission, upon the withdrawal of your permission.

PROFILING AND AUTOMATED DECISION

We do not use any automated decision-making, except of some times needed for starting a business relationship with you.

PERSONAL DATA FOR MARKETING ACTIVITIES

• We may process your personal data to inform you about services, products and offers that you may be interested or your business. The data that we process for this reason are information you have given to us and data we collect by using our products.

• We can only use them for promoting our services and products to you by having your permission or if it is in our legitimate interest to do so.

• You keep the right of objecting at any time to this process for marketing purposes, which includes profiling.

DATA PROTECTION RIGHTS

You have:

• The right to have them corrected or erased

• The right to restrict the processing if are inaccurate or no longer serve the reason they were collected for

• The right to portability, i.e. to become or to have them transferred to another party.

• The right to have access to your Personal Data, by receiving a copy and checking if they are lawfully processed.

• The right to object automated decision making or profiling based on your Personal Data

• The right to withdraw your permission, as long as it will not affect the lawfulness of processing based on permission before it was withdrawn by you.

RIGHT TO COMPLAINT

If you have exercised any of your protection rights and still having concerns about them, you have the right to make a complaint at a supervisory authority www.dpa.gr

We use small files usually refer to as cookies for functionality reasons.

For more information please see our cookie policy.

PRIVACY STATEMENT CHANGES

We keep the right to modify this and our practices at any time. By changing this you will be appropriately notified and the revision date will be amended.

By having any questions of this Privacy Policy of the LE CÉLESTE regarding your personal information, feel free to email us at info@lecéleste.com

COOKIE POLICY

We may use Cookies or Other Technologies for example pixel tags, web beacons, clear GIFs, links in emails, JavaScript, device IDs assigned by Google or Apple.This helping us and third parties to gather information about your visits.

Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies alone cannot be used to disclose your individual identity to us, though in some cases we may tie LE CÉLESTE or third-party Cookies to personal information you have provided to us or that we have otherwise obtained about you. Cookies may be used in order to improve your experience. For example we will use them to:

• For a safe and secure service for online transactions;

• Remembering your language and other preferences;

• Making sure you obtain all requested information;

• Tracking your response to advertisements and website or app content for analysis and how many times we send you the same advertisement;

• Measuring the total number of people using our Site, and how they use it, so that it runs quickly and efficiently

TYPES OF COOKIES

• Essential Cookies.

This are necessary for the Site to function properly and use its services and features. Disabling these Cookies may make the services and features unavailable.

• Functional Cookies.

These are used for saving your settings such as language preference, or booking information you have previously used with us.

• Session Cookies.

These are stored only temporarily during browsing, and are deleted from your device by closing the browser. Support the functionality of the Site and to understand your use of the Site, pages you visit, which links you use and the time using to stay on each page.

• Persistent Cookies.

These are not deleted by closing your browser, but are saved on your device for a fixed period of time or until you delete them. Every time you visit the Site, the server that sets it will recognize it saved on your device. These are used from us and others to store your preferences, so that they are available for your next time, to keep an accurate account of how often you visit the Site, return or how your use of the Site may vary over time and the effectiveness of advertising efforts with analytics cookies and Other Technologies being used in part due to advertising.

• Advertising Cookies

They include Social Plug-In Cookies.They are used to share content from the Site with members and non-members of social media networks such as Facebook, Twitter, YouTube and Pinterest. These are usually set by the social networking provider, enabling such sharing to be smooth and seamless.

• Analytics Cookies

They collect information about your use of the Site, and help us improving the way it works. These give us information about site performance, page visits, spotting technical errors, see how users reach the Site, and measure the effectiveness of advertising including emails to you.

• Other Technologies

Those may be used for the same reasons as our cookies, allowing us and third parties to know when you visit the Site, understanding how you interact with emails or advertisements. Through Other Technologies, non-personal information may be obtained and used to enhance your experience and understand traffic patterns.

Note that, to the extent that information collected through Cookies and Other Technologies constitutes personal information, the provisions in the Privacy Policy apply and complement this Statement.

COOKIES AND OTHER TECHNOLOGIES MANAGING

If you wish to block or remove them from your device, please change your browser settings. LE CÉLESTE is not responsible for your browser settings.

Take notice that by rejecting Cookies may affect your ability to do certain transactions and our ability to recognize your browser from your visit. You can also control Cookies by installing browser extensions. If you want to clean out all of the Cookies left behind by the websites you have visited, you can download programs that clean out tracking Cookies.